Comments on: HSBC (SL) doesn’t want me to use Linux

By: Lalith Siriwardena

Lalith Siriwardena — Mon, 16 Jul 2007 21:12:51 +0000

I am logging to HSBC SL site from New Zealand.I use Opera for my usual browsing but I have to use IE for that purpose.
They have not fix it even after two and half years of your complaint. The window I get as log on in opera is:

To access internet banking, please use:
Internet Explorer version 5.0 or above; or
Netscape Communicator version 4.72 or above (version 6.x currently not supported)

HSBC should be ashamedfor not changing with the pace of the world. Apparantly it is a global problem because it is same with the HSBC NZ. That is why I have choosen ANZ.

Above all, I doubt about the customer care of HSBC SL, because once I had a problem with the credit card and sent them a message through the internet bank; I got a threatening notice that my credit card would be cancelled as I am living overseas temporary;although I have informed them before leaving. I settled the card and decided never to step there.

By: Peter

Peter — Sat, 13 Jan 2007 01:58:13 +0000

Thank very much for the solution to this.. What an odd thing for a bank to do and haven’t even fix this issue for such a long time.

By: Dilantha

Dilantha — Thu, 13 Jul 2006 07:01:03 +0000

I don’t think the local HSBC has the power to change this. You might as well complian to UK and / or keep making a fuss about it on your blog and they just might notice.

Here’s another option switch to Sampath Bank. Their system works fine with Firefox since it was designed for both Internet Explorer and Netscape from the start.

And since Sampath is “truely” a local bank, you can call the local IT team to find a solution.

By: Dulan

Dulan — Sun, 06 Nov 2005 17:44:19 +0000

Well, I’m just glad that there’s a workaround for this. But considering HSBC provides access for Linux users elsewhere, there doesn’t seem to be much of an excuse for them.

Doesn’t this also mean that the HK office doesn’t provide access to Linux users?

By: Jack Point

Jack Point — Sat, 05 Nov 2005 12:31:17 +0000

I spent a week trying to talk to them about it. Complained by email and phone. Sent them a list of weaknesses in Internet Explorer and advice issued by a bnakers journal on internet security that warned bankes against IE.

Managed to get them to open the service to Firefox and Opera (running off microsoft) but not on Linux.

Apparently they got the software lock, stock and barrel from their HK office and they are not allowed to touch it locally.

The irony is HSBC’s servers in the UK run on Linux and I have no difficulty accessing the HSBC UK & HK internet banking services off Linux.

Its only in Sri Lanka that we have a problem.

By: sittingnut

sittingnut — Fri, 04 Nov 2005 14:27:21 +0000

agree with you both. thanks for the links.

does anyone know whether other local bank’s internet banking websites have similar problems?

hsbc -m$’s local bank

By: pkill hsbc

pkill hsbc — Fri, 04 Nov 2005 02:44:37 +0000

It starts at the grassroots mate! All those APIIT morons using .NET and everyone thinks oooooh Microsoft is the way to go. The sad thing is half these idiots wouldn’t be using Windows if not for local piracy.

I think HSBC should remedy this soon. After all, geeks are going to be the guys having cash in the next ten years.